Ooma Enterprise Support

Contacting Support 1

• How do I contact Ooma Enterprise Support?

User Guides 5

• Management Portal Basics Guide
• Mitel Quick Start Guides (6800 Series)
• Ooma Enterprise Desktop Client User Guide
• Ooma Enterprise Mobile Client User Guide
• Which button/key options can I program on my Mitel phone?

Portal How To's 5

• How do I buy a new phone number?
• How do I record/upload my main menu greeting?
• How do I send a fax?
• How do I setup a Callflow?
• Registering your service for 911 (E911)

Phone & Device How To's 2

• How do I factory reset a Yealink?
• How do I access my voicemail or record a new greeting?

Porting 2

• Ooma Enterprise Letter of Authorization (LOA)
• What is Porting?

Portal Support 0

Phone & Device Troubleshooting 0

MS Teams 7

• How do I configure an Auto-Attendant in Microsoft Teams?
• How do I find my Microsoft Tenant name?
• How do I handle calling features in Ooma Direct Routing for MS Teams?
• How do I purchase and assign user licences in Microsoft Teams?
• How to Configure Call Queues in Microsoft Teams

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