How do I assign user licenses in Microsoft Teams?

Description: Assigning user licenses in Microsoft Teams is essential to control user access to different platform features and functions. 

Purchasing the appropriate Microsoft licenses is crucial to gain access to particular services like Direct Routing that is required to establish a connection between the Microsoft Teams app and Ooma.

Microsoft Phone System Direct Routing is the service inside of Microsoft Teams that allows organizations to connect external phone lines and use Microsoft Teams as an office phone system.

To learn more about the Microsoft licenses required for employing Direct Routing, please refer to the article accessible through this link.

To learn more about purchasing licenses, please refer to the article accessible through this link.

There are two primary methods for assigning a license to a user: 

• using the license page (Microsoft 365 admin center / Billing / Licenses / Microsoft Product).
• using the user page (Microsoft 365 admin center / Users/ Active Users/ User).

How to assign license to users using the license page

Log in the Microsoft 365 admin center, locate, and select the "Billing" option in the left-hand menu of the page to expand it.

Once the content is displayed, choose the "Your products" option.

After that, you will be taken to the "Your products" page, which displays a list of all Microsoft products you are able to administer. Find and click on the software product for which you wish to assign available user licenses to users.

After that, you will be taken to the page designated to the selected Microsoft product, where you can find the actual number of available user licenses. Click on the "Assign licenses" option located below the "Buy licenses" button to make a corresponding page to open.

Upon the appearance of this page, you will find a list of users who already possess this license assigned to them. By clicking the "+Assign licenses" button, you can include additional users in this list.

Upon pressing this button, a new form will appear on the right-hand side of the page. Here, you can use the search bar to locate users and choose licenses that are bundled with this Microsoft product, which you can then assign to the selected users.

To finalize the procedure, press the "Assign" button. After a brief loading period, you will receive the following message, confirming the successful assignment.

Please note: the monthly billing amount will be recalculated based on the number of newly assigned licenses. 

How to assign license to users using the user page

Log in the Microsoft 365 admin center, locate, and select the "Users" option in the left-hand menu of the page to expand it. 

Once the content is displayed, choose the "Your products" option.

After that, you will be taken to the "Active users" page, which displays the table of active users you are able to administer. Locate the user to whom you wish to assign a license and click on their displayed name.

Upon pressing this button, a user card will appear on the right-hand side of the page, displaying all the available information related to the chosen user. Here, select the "Licenses and apps" tab.

In this section, you will find a list of licenses that have the capability to assign to the configured user.

The list of licenses accessible here can differ depending on your administrative permissions for the licenses associated with the Microsoft product covered by your company's subscription.

Choose one or more licenses from this list and then click the "Save changes" button. After a brief loading period, you will receive the following message, confirming the successful assignment.

How to assign license to a guest user

A Microsoft guest user account is established within the Microsoft ecosystem to provide access to individuals external to your organization, allowing them to engage in collaborative activities with your organization.

You can invite guest users to collaborate with your organization in the Microsoft Entra admin center (previously known as Azure Active Directory admin center). Log in the admin center, locate, and select the "Identity" option in the left-hand menu of the page to expand it.

Once the content is displayed, choose the "Users" option to expand it.

Once the content is displayed, choose the "All users" option.

After that, you will be taken to the "All users" page, which displays the table of all users you are able to administer. In this section, you have the option to either manually locate a guest user in the table you wish to assign a license to or use the filters for easier searching. You can also use the search bar to locate a specific guest user whose name you know.

To use the filters, simply press the "Add filter" button.

Upon clicking on this button, a drop down menu of filtering options will appear. Scroll down the given list of these options or use the search bar to find the "User type" filter.

When a new filter form appears, you should use the "Value" field to filter the user roster based on their statuses.

Upon clicking on this field, a drop down menu will appear. Here, select the "Guest" option.

Press the "Apply" button to apply the newly created filter to the list of users. Select the specific user from the filtered list to whom you wish to assign a license and click on their displayed name. In the left-hand menu of the opened user card, locate and select the "Licenses" tab.

Within the "Licenses" tab you will the list of licenses assigned to the configured guest users you are able to administer. To assign new license or licenses, press the "+ Assignments" button.

After that, you will be taken to the "Update license assignments" page. This page presents two lists of licenses: the left list containing all licenses already assigned to the configured guest user, and the right list featuring licenses available for assignment to the configured guest user. 

Choose one or more licenses from this list and then click the "Save" button. After a brief loading period, you will receive the following message, confirming the successful assignment.