How do I purchase user licenses in Microsoft Teams?

Modified on Fri, 08 Dec 2023 at 07:34 PM

Description: Assigning user licenses in Microsoft Teams is essential to control user access to different platform features and functions. However, it's essential to purchase licenses before proceeding with the assignment process.


Purchasing the appropriate Microsoft licenses is crucial to gain access to particular services like Direct Routing that is required to establish a connection between the Microsoft Teams app and Ooma.


Microsoft Phone System Direct Routing is the service inside of Microsoft Teams that allows organizations to connect external phone lines and use Microsoft Teams as an office phone system.


To learn more about the Microsoft licenses required for employing Direct Routing, please refer to the article accessible through this link.


You require to have a Global or Billing admin role in order to purchase licenses for Microsoft Teams users and resources.


In most cases, your users will already have Microsoft 365 or Office 365 licenses. If you need to purchase additional licenses that provide user access to a certain software produce, you can do it via the Microsoft 365 admin center


Log in the admin center, locate, and select the "Billing" option in the left-hand menu of the page to expand it.


Once the content is displayed, choose the "Your products" option.


After that, you will be taken to the "Your products" page, which displays a list of all Microsoft products you are able to administer. Find and click on the software product for which you wish to purchase additional user licenses.


After that, you will be taken to the page designated to the selected Microsoft product, where you can find the actual number of used user licenses. Click the "Purchase licenses" button to obtain additional ones.


This action will bring up a form on the right-hand side of the page, enabling you to enter the number of licenses you want to buy.


Once you have entered the desired number of licenses into the "Total licenses" field, click the "Save" button to save the changes. The number of available user licenses will change then on the page designated to the configured Microsoft product.


Please note: depending on the number you input in the "Total licenses" field, the monthly cost will be recalculated. 


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