Portal How To's

Adding a new Extension
1. Go to the Ooma Enterprise Admin Portal 2. Hover your Mouse over the "Hosted PBX" option and then Click on Extensions 3. Click on CREATE EXT...
Wed, Nov 16, 2022 at 9:28 AM
How do I buy a new phone number?
Description: You would like to buy a new phone number to assign to a seat/callflow or reserve for future use. Resolution: Step 1: Log in to your Ooma ...
Thu, Aug 20, 2020 at 3:10 PM
How do I record/upload my main menu greeting?
Description: I'd like to record my main menu greeting. Resolution: Using Text to Speech (TTS) Audio Recording from Device within the System (In...
Tue, Mar 2, 2021 at 4:53 PM
How do I send a fax?
Description: You would like to send an e-fax using a faxbox setup on your account. Resolution: Step 1: Create a new email in your preferred mail clien...
Thu, Aug 20, 2020 at 3:06 PM
How do I setup a Callflow?
Description: The callflow module allows you to setup how a call will route through your system, from the time the telephone call hits our system to the time...
Tue, Sep 7, 2021 at 8:06 AM
How to delete an extension
1. Go to the Ooma Enterprise Admin Portal 2. Hover your mouse over the "Hosted PBX" option and then Click on Extensions 3. Click on the exten...
Wed, Nov 16, 2022 at 9:34 AM
Registering your service for 911 (E911)
*** NOTE: For OOMA ENTERPRISE customers and resellers ONLY *** Description: I need to register my business location or locations for E911 services and I...
Thu, Aug 20, 2020 at 3:21 PM