Intro to the product

Modified on Wed, Mar 15, 2023 at 11:45 AM

Description: What is Ooma Enterprise

OE is a cloud-based unified communication and collaboration platform designed for businesses of all sizes. It offers a range of features, including business phone systems, call routing, voicemail, virtual fax, video conferencing, and messaging, all integrated into a single platform.  

OE aims to improve productivity and efficiency by providing a centralized communication hub that enables employees to collaborate, communicate, and access information from anywhere, at any time, and from any device. It also offers analytics and reporting tools to help businesses track and measure their communication performance and optimize their operations. 

Some of the key features of OE include:

  • Business phone systems: OE offers a range of business phone systems, including cloud-based and on-premise solutions, with features such as call forwarding, auto-attendant, voicemail, and call recording. 
  • Messaging and collaboration: OE provides a range of messaging and collaboration tools, such as instant messaging, audio and video conferencing, screen sharing, and virtual whiteboards. 
  • Mobile app: OE offers a mobile app that allows users to access their phone, messaging, and collaboration tools from their mobile devices. 
  • Call routing and management: OE provides call routing and management features, such as call screening, call queuing, and call analytics. 
  • Virtual fax: OE offers a virtual fax service that allows users to send and receive faxes without the need for a physical fax machine. 
  • Analytics and reporting: OE provides analytics and reporting tools that allow businesses to track and measure their communication performance and optimize their operations. 
  • Integrations: OE integrates with a range of business applications, such as Salesforce, Zendesk, and Microsoft Office 365, to provide a seamless workflow and enhance productivity. 

OE is compatible with various platforms, including mobile devices, desktops, and IP Desk phones. However, the article mainly focuses on the OE Admin Portal, which serves as the primary tool for configuring accounts, call routes, messaging services, and more. It can be accessed through an internet browser and the article emphasizes its user interface and functionality.

Below is a collection of articles related to the OE Admin Portal. 

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