Intro to Ooma Enteprise

Modified on Fri, May 12, 2023 at 4:45 PM

Description: What is Ooma Enterprise

Ooma Enterprise is a cloud-based unified communication and collaboration platform and service designed for businesses of all sizes. It offers a range of features, including business phone systems, call routing, voicemail, virtual fax, video conferencing, and messaging, all integrated into a single platform.  

Ooma Enterprise aims to improve productivity and efficiency by providing a centralized communication hub that enables employees to collaborate, communicate, and access information from anywhere, at any time, and from any device. It also offers analytics and reporting tools to help businesses track and measure their communication performance and optimize their operations. 

Some of the key features of Ooma Enterprise include: 

  • Business phone systems: Ooma Enterprise offers a range of business phone systems, including cloud-based and on-premise solutions, with features such as call forwarding, auto-attendant, voicemail, and call recording. 
  • Messaging and collaboration: Ooma Enterprise provides a range of messaging and collaboration tools, such as instant messaging, audio and video conferencing, screen sharing, and virtual whiteboards. 
  • Mobile app: Ooma Enterprise offers a mobile app that allows users to access their phone, messaging, and collaboration tools from their mobile devices. 
  • Call routing and management: Ooma Enterprise provides call routing and management features, such as call screening, call queuing, and call analytics. 
  • Virtual fax: Ooma Enterprise offers a virtual fax service that allows users to send and receive faxes without the need for a physical fax machine. 
  • Analytics and reporting: Ooma Enterprise provides analytics and reporting tools that allow businesses to track and measure their communication performance and optimize their operations. 
  • Integrations: Ooma Enterprise integrates with a range of business applications, such as Salesforce, Zendesk, and Microsoft Office 365, to provide a seamless workflow and enhance productivity. 

Ooma Enterprise is compatible with various platforms, including mobile devices, desktops, and IP Desk phones. However, this article mainly focuses on the Ooma Enterprise Admin Portal (often also referred to as the Management Console), which serves as the primary tool for configuring accounts, call routes, messaging services, and more. It can be accessed through an internet browser and the article emphasizes its user interface and functionality.

Below is a collection of articles related to the Ooma Enterprise Admin Portal

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