The Voicemail Section. The Basics Tab

Modified on Fri, 16 Jun 2023 at 01:38 PM

Description: The main purpose of this section is to reconfigure the basic parameters of the Voicemail Box that are currently set up.


Here you can reconfigure the basic parameters of the Voicemail Box selected in the Table of Existing Voicemail Boxes located in the Voicemail Section of the Phone System App:

  • Name: in this field, you can reassign a personalized Name to the configured voicemail box.

By default, the voicemail box is named after the extension number of the Seat you entered during its creation.

  • Voicemail Number: in this field, you can set a different voicemail number to the configured voicemail box.

By default, it is also the same as the extension number of the Seat you entered during its creation.


  • PIN Number: you can input a personalized PIN number into this field, which will be used to access the configured voicemail box.

By default, it is also the same as the Password you set for the Seat during its creation.


  • Timezone: this field enables you to choose the time zone for a particular location where its potential users might be located. 

Additionally, you can use the time zone map instead of scrolling through the drop-down list to find your desired time zone.


Keep in mind that the configured voicemail box will not automatically adopt the time zone of the Seat if you set it during the creation of the Seat.


Once you have changed some parameters, do not forget to click the "SAVE" button to apply the changes.

The Phone System App will display a green badge with an exclamation mark next to any field that has been modified.  

The Phone System App will notify you that leaving the page will result in the loss of any unsaved changes. 



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