Advanced Provisioner - Configuration Tabs - Date & Time

Modified on Thu, 04 Apr 2024 at 07:08 PM

Description: The purpose of this article is to provide a detailed overview of the Date & Time configuration tab, which is accessible for all devices eligible for provisioning within the Advance Provisioner App.


The Advance Provisioner App serves as the primary digital workspace for configuring advanced settings on provisioned devices. For every device from any manufacturer, there is a roster of configuration tabs, each containing different parameters. Once you have added a new device, you will have the opportunity to customize a distinct set of configuration tabs tailored to that specific device. 


In all the tabs, parameters can be classified into two types: 

  • those that require manual input of values.
  • those that provide a dropdown list of options.


Certain fields may initially contain pre-filled values inherited from server and account settings. These inherited values may vary depending on the specific server and account configurations.


Within this article, we will examine the Date & Time configuration tab and its parameters available for customization.



Date & Time Configuration Tab

The parameters available within each Configuration tab may vary depending on the brand and specific device. This article covers all the potential parameters you might encounter within the tab this article is focused on.

This configuration tab is one of the five primary "account settings" tabs that can be set at the account level, ensuring that all newly added devices will adopt the parameters you have defined. 


Account settings are not global. There is a global default (which is the Inherits from Defaults value) which are static settings on the server. Account Settings are account defaults the admin for the account wishes to be applied on all devices in a given account.

Account administrators have access to Provider Settings, which is a level of defaults above Account Settings. All devices inherit settings in this order: 
Global → Provider/Reseller → Account → Device.

To learn more about the Account Settings tab, you can refer to the corresponding section of an article accessible through this link.


When configuring a device, the "lines" configuration tab will be the initial default view.


To navigate to the Date & Time configuration tab, click on its name in the configuration tab roster.


The parameters listed on this tab can be categorized into four distinct subtabs:

  • Time: this section contains the time zone and format parameters of the configured device. 

There are three parameters that need to be configured here:

  • Format: when you click on this field, a dropdown menu will appear, presenting various choices for selecting the preferred time format the configured device will use. It can take one of three values.

  • Inherit: by choosing this option, you allow this device to inherit its time format from the Defaults.
  • 12:00 a.p. / p.m: by choosing this option, you will enable the chosen device to use the 12-hour clock irrespective of the parameters configured in the Defaults.
  • 24 Hours: by choosing this option, you will enable the chosen device to use the 24-hour clock irrespective of the parameters configured in the Defaults.
  • Time Zone: here, you have the option to choose the time zone in which the configured device will operate. When you click on this field, a dropdown menu will appear, presenting various choices for selecting the preferred time zone the configured device will use. It can take one of multiple values.

  • Inherit: by choosing this option, you allow this device to inherit its time zone from the Defaults.
  • Country: here, you are provided with a list of countries, each with its corresponding time zone that you can select to be used on the configured device.
  • DHCP offset: within this section, you have the ability to activate or deactivate the feature that allows the configured device to synchronize its time with the offset time received from the DHCP server. It can take one of three values.

  • Inherit: by choosing this option, you allow this device to inherit this parameter from the Defaults.
  • Enabled: by choosing this option, you will activate synchronization with the offset time provided by the DHCP server irrespective of the parameters configured in the Defaults.
  • Disabled: by choosing this option, you will deactivate synchronization with the offset time provided by the DHCP server irrespective of the parameters configured in the Defaults.
  • Daylight Savings: in this section, you have the option to enable the clock to adjust automatically for Daylight Saving Time.


There are two parameters that need to be configured here:

  • Summer time: here, you have four options to choose from:

  • Inherit: by choosing this option, you allow this device to inherit this parameter from the Defaults.
  • Automatic: by choosing this option, you will permit the configured device to automatically adjust its time to account for daylight saving time irrespective of the parameters configured in the Defaults.
  • Yes: by choosing this option, you will permit the configured device to adjust its time to account for daylight saving time irrespective of the parameters configured in the Defaults.
  • No: by choosing this option, you will forbid the configured device to adjust its time to account for daylight saving time irrespective of the parameters configured in the Defaults.
  • DST Rule: in this field, you have the ability to define the start and end times for Daylight Saving Time rules. If you leave this field blank, the configured line will inherit the DST Rule set in the Defaults.


  • Network Time Protocol: within this section, you choose the primary and secondary SNTP servers from which the configured device will obtain the time.
Simple network time protocol (SNTP) is a protocol that is used to synchronize system time in networks.


There are three parameters that need to be configured here:

  • Primary Server: here, you can set a Primary SNTP Server that the configured device will use to synchronize its time.
  • Secondary Server:  here, you can set a Secondary SNTP Server that the configured device will use to synchronize its time.
A Secondary Server serves as a backup or alternative in case of Primary Server failures, ensuring continuity and reliability.
  • Resync Interval: within this field, you can set the period of time (in seconds) that passes before the phone resynchronizes with the SNTP server.


  • Date: in this section, you can choose the date format that the configured device will use.


There is only one parameter that needs to be configured here:

  • Format: here, you have the option to choose the time format that the configured device will use. When you click on this field, a dropdown menu will appear, presenting various choices for selecting the preferred time zone the configured device will use. It can take one of multiple values.

  • Inherit: by choosing this option, you allow this device to inherit its date format from the Defaults.
  • Time format: here, you are provided with a list of time formats that you can select to be used on the configured device.

Make sure to press the "Save" button to apply all the changes you have made to the parameters.


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