OE Biz Desktop App. Faxes Feature

Modified on Thu, 14 Mar 2024 at 01:32 PM

Description: This Feature offers access to your fax message box, allowing you to read and send faxes.


When you access the Faxes feature of the OE Biz Desktop App, you will encounter an interface that resembles the following screenshot.


The feature’s interface within the main space of the app comprises two sections: the list of faxes and the preview window. The preview window displays the sender information and a preview of the selected fax file. Clicking on the sender's name will bring up a pop-up contact card.


The contact card includes not only the contact information but also four action buttons:

  • "Call" button: when you click this button, a dropdown list of all numbers associated with the selected contact will appear. Upon selecting any of them, that number will be dialed.


  • "Message" button: when you press this button, the Messages feature tab will be opened and the process of creating a new message will be initiated.


For further details on this process, please refer to the corresponding article accessible through this link.

  • "Fax" button: when you press this button, the Faxes feature tab will be opened and the process of creating a new fax will be initiated. 


The process of sending faxes is provided below.

  • "Email" button: clicking this button will open the default email client used in your PC's operating system and initiate the creation of a new email message. The email address of the selected user will be automatically pasted into the recipient field.


Below the preview window, which displays the preview of the selected fax file, you will find two buttons:

  • "Download" button: clicking this button will download the selected fax file. When you press this button, a file explorer will open, prompting you to select the location on your PC where you want to save the fax file.


  • "Expand" button: clicking this button will open the previewed fax file in full-screen mode.


The top horizontal panel of the Faxes feature of the OE Biz Desktop App includes three functional elements:


  • Search bar: you can use the search bar to locate a fax in the list of faxes.
  • "Download all logs in CSV" button: clicking this button will download the log files of all received and sent faxes. When you press this button, a file explorer will open, prompting you to select the location on your PC where you want to save the CSV log file.


  • "Send New Fax" button: clicking this button will initiate the process of creating a new fax. 


The New Fax form will open, containing three fields that need to be completed before sending the fax:

  • Recipients: within this field, you can list up to 9 recipients of this fax.
  • Cover Page: enabling this toggle switch adds an additional page before the main fax file, which serves as a cover page.

You can configure this cover page by clicking the "Edit" button and filling out the fields in the pop-up form that appears above the main space of the app.


To preview the cover page with the entered information, press the "Preview" button, which is available both in the Cover Page pop-up form and in the New Fax form.


  • Files: here, you will find a list of files that will be sent with the configured fax. To add a file, click the "Attach files" button. Clicking this button will open a file explorer, prompting you to select the location on your PC where the desired file you want to send as a fax is stored.


If you added a cover letter, it will be included in the file list, and the entire interface of this section containing more than one file will resemble the one depicted in the image below.

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