Advanced Provisioner - Configuration Tabs - Line Keys

Modified on Thu, 04 Apr 2024 at 07:35 PM

Description: The purpose of this article is to provide a detailed overview of the Line Keys configuration tab, which is accessible for all devices eligible for provisioning within the Advance Provisioner App. 


The Advance Provisioner App serves as the primary digital workspace for configuring advanced settings on provisioned devices. For every device from any manufacturer, there is a roster of configuration tabs, each containing different parameters. Once you have added a new device, you will have the opportunity to customize a distinct set of configuration tabs tailored to that specific device.


In all the tabs, parameters can be classified into two types: 

  • those that require manual input of values.
  • those that provide a dropdown list of options.


Certain fields may initially contain pre-filled values inherited from server and account settings. These inherited values may vary depending on the specific server and account configurations.


Within this article, we will examine the Line Keys configuration tab and its parameters available for customization.


Line Keys Configuration Tab

When adding a new device or configuring an existing one, the Lines configuration tab will be the initial

default view.


To navigate to the Line Keys configuration tab, click on its name in the configuration tab roster. 

Line Keys indicate phone line status. Only CISCO devices support this feature.


When you open the selected tab, you will encounter the table of Line Keys. For each Line Key listed, you can configure its parameters.

The number of Line Keys may differ depending on the device. By pressing the pencil badge on a particular record in this table, you can configure the parameters of the selected Line Key.


The parameters within the following sections are set up individually for each Line Key. Currently, there is no possibility to copy the settings of one Line Keys to another.


The parameters available for configuration for the selected Line Key are packed in a single subtab:

  • Key: in this section, you can set the parameters of the Line Keys preset whose button was enabled in the first section.


There are three parameters that need to be configured here:

  • Value: here, you can set the phone line status. When you click on this field, a dropdown menu will be displayed, presenting a list of available options.

  • Inherit: by choosing this option, you allow this Line Key preset to inherit the parameter set in the Defaults.
  • Disabled: by choosing this option, the Line Key feature for the selected preset will be deactivated.
  • 1: choosing this option aligns with CISCO's "Green light" status, indicating that the line is in an idle state.
  • 2: selecting this option aligns with CISCO's "Steady red light" status, indicating that the line is active or in use.
  • 3: choosing this option aligns with CISCO's "Flashing red light" status, indicating that the line is on hold or there is an inbound call.
  • 4: selecting this option aligns with CISCO's "Orange light" status, indicating that the line is unregistered (cannot be used).
  • Label: here, you can set the label of the configured Line Key preset that will be displayed on the device’s screen when this preset is activated.
  • Extended function: in this field, you have the option to input commands that activate specific features of the device when the preset is enabled. For setting an extended function, the "Value" parameter should be set as "Disabled."  
Please be aware that not all CISCO devices support every command listed below. Сonsult with the official manual for your specific device.

Below, you'll find the list of commands.

  • xml: pressing the line button accesses XML services. 
  • mp3: pressing the line button starts the mp3 player.
  • weather: pressing the line button accesses weather information.
  • news: pressing the line button accesses news.
  • prk: call park.
  • sub: call park subscribe account.
  • orbit: parking lot number, or location where the call is parked.
  • blf: busy lamp field.
  • cp: call pickup.
  • sub: station name.
  • sd: speed dial.
  • ext or usr: extension or user (the usr and ext keywords are interchangeable).
You can access more comprehensive information on these extended functions and their syntax in the official CISCO documentation provided through this link.


Make sure to press the "Save" button to apply all the changes you have made to the parameters.

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