Advanced Provisioner - Configuration Tabs - Preferences

Modified on Thu, Apr 4 at 7:16 PM

Description: The purpose of this article is to provide a detailed overview of the Preferences configuration tab, which is accessible for all devices eligible for provisioning within the Advance Provisioner App.

The Advance Provisioner App serves as the primary digital workspace for configuring advanced settings on provisioned devices. For every device from any manufacturer, there is a roster of configuration tabs, each containing different parameters. Once you have added a new device, you will have the opportunity to customize a distinct set of configuration tabs tailored to that specific device.

In all the tabs, parameters can be classified into two types:

those that require manual input of values.
those that provide a dropdown list of options.

Certain fields may initially contain pre-filled values inherited from server and account settings. These inherited values may vary depending on the specific server and account configurations.

Within this article, we will examine the Preferences configuration tab and its parameters available for customization.

Preferences Configuration Tab

The parameters available within each Configuration tab may vary depending on the brand and specific device. This article covers all the potential parameters you might encounter within the tab this article is focused on.

When adding a new device or configuring an existing one, the Lines configuration tab will be the initial

default view.

To navigate to the Preferences configuration tab, click on its name in the configuration tab roster.

The parameters listed on this tab can be categorized into seven subtabs:

Caller ID: within this section, you can set the call information display method when the configured device receives an incoming call, initiates an ongoing call, or participates in a call.

There is only one parameter that needs to be configured here:

Format: this parameter defines what information will be provided as the Caller ID. It can take one of six values.

Inherit: by choosing this option, you allow this parameter to inherit the Caller ID from the Defaults.
Name + Number: by choosing this option, you will set Name and Number (in this particular order) as the Caller ID irrespective of the parameters configured in the Defaults.
Number + Name: by choosing this option, you will set Number and Name (in this particular order) as the Caller ID irrespective of the parameters configured in the Defaults.
Name: by choosing this option, you will set Name as the Caller ID irrespective of the parameters configured in the Defaults.
Number: by choosing this option, you will set Number as the Caller ID irrespective of the parameters configured in the Defaults.
Full Contact: by choosing this option, you will provide full contact information as the Caller ID irrespective of the parameters configured in the Defaults.

Voicemail Alert: within this section, you can set the device to play a warning tone when it receives a new voicemail.

There is only one parameter that needs to be configured here:

Play Tone: this parameter defines whether the configured device will play a warning tone upon receiving voicemails or not.

Inherit: by choosing this option, you allow this parameter to inherit the value set in the Defaults.
No: by choosing this option, you forbid the configured device to play a warning tone upon receiving voicemails.
Yes: by choosing this option, you allow the configured device to play a warning tone upon receiving voicemails.

Hold Alert: within this section, you can set the device to play a warning tone when there is a call on hold.

There are two parameters that need to be configured here:

Play Tone: this parameter defines whether the configured device will play a warning tone when there is a call on hold. It can take one of three values.

Inherit: by choosing this option, you allow this parameter to inherit the value set in the Defaults.
No: by choosing this option, you forbid the configured device to play a warning tone when there is a call on hold, regardless of the parameters set in the Defaults.
Yes: by choosing this option, you allow the configured device to play a warning tone when there is a call on hold, regardless of the parameters set in the Defaults.

Delay: this parameter defines the time interval (in seconds) for which the device will play a warning tone to inform that a call is on hold. If you leave this field blank, this parameter will inherit the value set in the Defaults.

Intercom: within this section, you can set up the operational behavior of the configured device in relation to intercom calls.

An intercom call is a form of voice communication involving two or more individuals through an intercom system. Intercom systems are commonly used for communication within a confined area, such as a building, residence, facility, or office. They enable direct and instantaneous voice communication, eliminating the need for dialing phone numbers. When initiating an intercom call, the recipient's phone automatically answers the call in a muted state (known as whisper mode). Ordinarily, your message is then broadcast through the recipient's active speakerphone, headset, or handset, if any of these devices are in use.

There are four parameters that need to be configured here:

Allow: here you can enable or disable the automatic answering of incoming intercom calls.

Inherit: by choosing this option, you allow this parameter to inherit the value set in the Defaults.
No: by choosing this option, you forbid the configured device to answer incoming intercom calls automatically, regardless of the parameters set in the Defaults.
Yes: by choosing this option, you allow the configured device to answer incoming intercom calls automatically, regardless of the parameters set in the Defaults.

Play Tone: this parameter defines whether the configured device will play a warning tone when automatically answering an incoming intercom call. It can take one of three values.

Inherit: by choosing this option, you allow this parameter to inherit the value set in the Defaults.
No: by choosing this option, you forbid the configured device to play a warning tone when automatically answering an incoming intercom call, regardless of the parameters set in the Defaults.
Yes: by choosing this option, you allow the configured device to play a warning tone when automatically answering an incoming intercom call, regardless of the parameters set in the Defaults.

Answer Muted: this parameter defines if the microphone on the configured device will be deactivated when automatically answering an incoming intercom call. It can take one of three values.

Inherit: by choosing this option, you allow this parameter to inherit the value set in the Defaults.
No: by choosing this option, you forbid the configured device to mute its microphone when automatically answering an incoming intercom call, regardless of the parameters set in the Defaults.
Yes: by choosing this option, you allow the configured device to mute its microphone when automatically answering an incoming intercom call, regardless of the parameters set in the Defaults.

Barge: this parameter defines whether the configured device will automatically answer an incoming intercom call when there is already an ongoing call. It can take one of three values.

Inherit: by choosing this option, you allow this parameter to inherit the value set in the Defaults.
No: by choosing this option, you forbid the configured device to answer an incoming intercom call automatically when there is already an ongoing call, regardless of the parameters set in the Defaults.
Yes: by choosing this option, you allow the configured device to answer an incoming intercom call automatically when there is already an ongoing call, regardless of the parameters set in the Defaults.

Call Waiting: within this section, you can set up the call waiting feature for the configured device.

There are two parameters that need to be configured here:

Allow: here you can enable or disable the call waiting feature for the configured device. It can take one of three values.

Inherit: by choosing this option, you allow this parameter to inherit the value set in the Defaults.
No: by choosing this option, you disable the call waiting feature for the configured device, regardless of the parameters set in the Defaults.
Yes: by choosing this option, you enable the call waiting feature for the configured device, regardless of the parameters set in the Defaults.

Play Tone: this parameter defines whether the configured device will play a call waiting tone when the device receives an incoming call during a call. It can take one of three values.

Inherit: by choosing this option, you allow this parameter to inherit the value set in the Defaults.
No: by choosing this option, you forbid the configured device to play a call waiting tone, regardless of the parameters set in the Defaults.
Yes: by choosing this option, you allow the configured device to play a call waiting tone, regardless of the parameters set in the Defaults.

Distinctive Ringtone: within this section, you can set up a specific ringtone for internal and external calls.

There are two parameters that need to be configured here:

Internal Ringtone: when you click on this field, a dropdown menu containing pre-defined ringtones will be displayed. You can select one of these ringtones to be assigned as the ringtone for internal calls.

By selecting the "Inherit" option, you will designate the ringtone set in the Defaults as the ringtone for internal calls.

External Ringtone: when you click on this field, a dropdown menu containing pre-defined ringtones will be displayed. You can select one of these ringtones to be assigned as the ringtone for external calls.

By selecting the "Inherit" option, you will designate the ringtone set in the Defaults as the ringtone for external calls.

Voice Send Gain: within this section, you can configure the level of Gain for the configured device’s speaker, handset, and headset.

Gain represents the amplification level of an audio signal and is typically measured in decibels (dB). In the following parameters, an abstract scale ranging from -50 to +50 is employed.

There are three parameters that need to be configured here:

Speaker: in this field, you have the option to adjust the Gain level for the speaker on the configured device.
Handset: in this field, you have the option to adjust the Gain level for the handset of the configured device.
Headset: in this field, you have the option to adjust the Gain level for the headset of the configured device.

Make sure to press the "Save" button to apply all the changes you have made to the parameters.