The Menu Section. The Options Tab.

Modified on Fri, 16 Jun 2023 at 01:42 PM

Description: The main purpose of this section is to configure the additional options of the newly created Menu.

There are five parameters that can be set in this section:

  • Number of Retries on Misdial: this parameter specifies the number of times the system should allow a caller to retry the call if there was a misdial.

  • Timeout for Dialing: this parameter specifies the maximum amount of time that the system will allow for a call to be dialed before timing out. It is measured in seconds.

The duration of this parameter is limited to 10 seconds.

  • Extension Number Length: this parameter is the maximum length of an extension number. By default, it is set to the Record PIN number length. 

You cannot set a length shorter than the length of the PIN set in the Basics Tab.

  • Allow outside recording: by enabling this option, you enable external callers to dial into the configured menu from an outside number (i.e. their cell phone, landline, etc.) and enter the PIN for the menu to be able to record it.

  • Suppress playing of Invalid Entry: enabling this option will suppress the playing of ‘Invalid Entry’.

Once you have changed some parameters, do not forget to click the "SAVE" button to apply the changes.

The Phone System App will display a green badge with an exclamation mark next to any field that has been modified.  

The Phone System App will notify you that leaving the page will result in the loss of any unsaved changes. 

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