The Media Section. Add New Media File.

Modified on Fri, Jun 16, 2023 at 1:42 PM

Description: The main purpose of this section is to configure the newly created Media File.


There are five parameters that can be set in this section:

  • Name: in this field, you can assign a name to the new media, which will then be listed in the drop-down menu of available media choices.
  • Streamable: this parameter for a media file refers to whether or not the media can be streamed or played back immediately as it's being loaded. If you select this checkbox, the file can be played immediately without any delay, while if it is not selected, the file must be downloaded before it can be played.
  • Media Source: when you select this field, a drop-down menu will become visible, presenting two source options to choose from. Each option has its own set of parameters that are listed when expanded.
  • TTS (Text-To-Speech)
  • Text: the purpose of this field is to hold text that will be converted into an audio file using text-to-speech technology.

  • Language: after selecting this field, a drop-down menu will be displayed, providing you with several language and voice options for the text-to-speech converter.

  • Upload
  • "Upload file" button: once you click on this button, an explorer menu will appear, allowing you to browse through your device's file system to locate a media file that you wish to include in the configured call flow.

Once you have changed some parameters, do not forget to click the "SAVE" button to apply the changes.

The Phone System App will display a green badge with an exclamation mark next to any field that has been modified.  

The Phone System App will notify you that leaving the page will result in the loss of any unsaved changes. 



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article