The SMS Section. The Options Tab

Modified on Fri, 16 Jun 2023 at 01:38 PM

Description: This section allows you to reconfigure the ringtone and other settings for the SMS box that is currently set up.

There are two parameters that can be set here:

  • Phone Number: this field displays the phone number that you assigned to the SMS box in the Seat Tab. Please note that this value cannot be modified.

  • Share SMS Box: enabling this feature allows you to grant access to this SMS box to other individuals who are associated with the Seats created under your account

Toggling the switch shows a plus button labeled "manage seats for SMS box" to appear.

When you click on this button, a pop-up window will appear containing two tabs labeled "Seats" and "Groups", which offer options for sharing the voicemail box. On the left-hand side of the window, there is a list of Seats that have been created under your account. On the right-hand side of the window, there is a Table of Selected Seats.

By clicking on the plus icon next to each Seat, you can add them to the Table of Selected Seats.

Once you have selected the desired Seats, clicking the "Save Changes" button will configure the voicemail box to be shared with those selected Seats. To stop sharing the SMS box, you can click the minus icon next to the Seat name in the Selected Seats table.

Once you have changed some parameters, do not forget to click the "SAVE" button to apply the changes.

The Phone System App will display a green badge with an exclamation mark next to any field that has been modified.  

The Phone System App will notify you that leaving the page will result in the loss of any unsaved changes. 

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