The Devices Tab. The Audio Video Section

Modified on Tue, May 30, 2023 at 11:11 AM

Description: Here you have the option to configure the Audio and Video parameters of the devices associated with the newly created Seat


There are two main interface elements in this section

  • The Editing New Device Panel 
  • The list of parameters 


The Editing New Device Panel

This panel contains two action buttons:

  • Reboot Device: by clicking on this button, you can reboot the configured device remotely. Upon pressing it, a pop-up window will appear, prompting you to confirm your decision to reboot the device.

  • Delete Device: by clicking on this button, you can delete the device that is currently set up. Upon pressing it, a pop-up window will appear, prompting you to confirm your decision to delete the device.


The List of Parameters

There are five parameters that can be set in this section: 

  • Music on Hold: this feature allows callers to hear music or other audio while they are waiting on hold. When a caller is placed on hold, instead of being left in silence, the phone system plays pre-recorded music or audio to make the wait more pleasant or interesting. 

When you click on this field, a dropdown list will appear containing all the available options that you can select to be set as the music on hold for calls.

  • Peer-to-Peer Audio: if you click on this field, a list of available options for a peer-to-peer audio connection will appear in a dropdown menu.

Peer-to-peer audio is a type of audio connection where two endpoints, such as two users or devices, communicate with each other directly, without relying on a central server or intermediary. This method of audio communication eliminates the need for a central server to route the audio, which can add complications and delays to the process, as is typical in traditional phone systems. 
  • Secure RTP: this is a parameter that provides security for real-time communication sessions. By clicking on this field, a dropdown list will appear containing all the available protocols that implement Secure RTP.
Secure RTP (Real-time Transport Protocol) is a security feature that provides encryption and authentication for data transmission during real-time communication sessions, such as audio and video calls.

SRTP (Secure Real-time Transport Protocol) and ZRTP (Zimmermann Real-time Transport Protocol) are examples of protocols that implement Secure RTP. These protocols help to prevent eavesdropping, tampering, and other security threats by encrypting the data in transit and verifying its authenticity. 
  • Audio Codecs: here you can find a list of Audio codecs available for the configured device and activate them by selecting their corresponding checkboxes.

  • Video Codecs: here you can find a list of Video codecs available for the configured device and activate them by selecting their corresponding checkboxes. 



Once you have inputted data into the fields, do not forget to click the "SAVE" button to apply the changes.  

The Phone System App will display an icon of an exclamation mark within a green circle next to any fields that have been modified.

The Phone System App will notify you that leaving the page will result in the loss of any unsaved changes.  








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